Westinghouse 28,000 Peak Watt Home Backup Portable Generator, Remote Electric Start with Co Sensor

$1,528.44 USD

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30-Day Returns
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Description

For your toughest power needs, the Westinghouse WGen20000c Portable Generator is an ultra-duty generator engineered for strength. With 28,000 peak-Watt and 20,000 running-Watt, the WGen20000c is built with a brawny 999 cc V-Twin OHV Westinghouse Engine to yield up to 11-hours of run time on a hefty 17.17 Gal. (65 L) gas tank with a built-in fuel gauge. It features Push-Button Electric Start to make starting the WGen20000c effortless. Transfer Switch Ready L14-30R and larger 14-50R outlets have the muscle to power all your major appliances like your air conditioner, refrigerator, and sump pump as well as lights or entertainment centers at the same time with a single cord hookup. With outlets that produce less than 5% THD, the WGen20000c allows you to safely and easily charge sensitive electronics directly from the control panel without the need for additional accessories. VFT Data Center displays real-time performance information to keep you up to date with regular maintenance. Constructed with a rugged steel frame with lift brackets, the WGen20000c is conveniently portable with an included set of heavy-duty wheels and handles to have your house, travel trailer, or job site powered in-seconds. The WGen20000c is complete with a 3-year Limited Warranty and Lifetime Technical Support backed by our nationwide customer service and support network.

• 20,000 Running Watts and 28,000 Peak Watts; Easy-Access Start Panel with Push-Button Electric Start, Choke Knob, and Fuel Control Valve; Up to 17 Hours of Run Time at 25% load on a 17 Gallon Fuel Tank With Fuel Gauge

• Featuring Four GFCI 120V 5–20R Standard Household Outlets, Two 50A 120/240V 14-50R Outlets, Two 30A 120/240V L14-30R Outlets, and One 30A 120V L5-30R Outlet; All Outlets Have Rubber Covers for Added Safety

• Powered by a Heavy Duty 999cc Westinghouse V-Twin OHV Engine

• Features a Cast Iron Sleeve, Reinforced Steel Handles with Quick-Release Pins, Automatic Low Oil and Carbon Monoxide (CO) Shutdown, Idle Control, and Digital Readout Displaying Lifetime Run Hours, Volts, and Frequency

• Plug-and-Play: Oil, Funnel, Setup Guide, and Manual to Get You Started Right Out of the Box

Shipping Policy
At Mowtra, we are committed to providing a clear, reliable, and transparent shipping experience for our customers in the United States. We strive to ensure that your order reaches you safely and on time.

Shipping Destination

We currently ship exclusively to the United States (US). Orders placed for delivery outside the US will not be processed.

Shipping Costs

We offer Free Shipping on all orders within the United States. There are no hidden fees or minimum order requirements.

Delivery Timelines

We work hard to process your order quickly. Our delivery timeline is divided into two stages. We ship Mowtra lawn mowers across the United States.

1. Order Processing Time (Handling)

Time: 1–2 Business Days (Monday to Friday) Order Cut-Off Time: 5:00 PM (ET) Orders placed after 5:00 PM (ET) or on weekends/public holidays will be processed on the next business day.

2. Shipping Time (Transit)

Time: 4–6 Business Days (Monday to Friday) Carrier: We ship using FedEx to ensure reliable delivery. Total Estimated Delivery Time: 5–8 Business Days

Order Tracking

Yes, we provide tracking for every order. Once your order has been dispatched (usually within 1–2 business days), you will receive an email confirmation containing your tracking number. You can use this number to monitor your shipment from dispatch to final delivery.

Duties and Taxes

For customers in the United States, there are no additional duties or taxes to pay upon delivery. The price you see at checkout is the final price you pay.

Lost or Delayed Packages

In the rare event that your package is delayed significantly beyond our estimated delivery time, please contact our support team via email. We will work directly with the carrier to locate your package and resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding our Shipping Policy or the status of your order, please contact us.

Business Information

Return and Refund Policy

At Mowtra, we offer lawn mowers designed for routine lawn care and everyday outdoor maintenance. Your satisfaction is important to us. If you are not completely satisfied with your purchase, we provide a clear and transparent return process.

1. Return Window

We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return. If 30 days have passed since delivery, unfortunately, we cannot offer a refund or exchange.

2. Eligibility for Returns

To qualify for a return, your item must meet the following conditions:

  • Item must be unused

  • Returned in original packaging

  • All tags, accessories, and inserts must be included

  • Proof of purchase or order confirmation is required

Items returned without meeting these conditions may not be approved.

3. Return Shipping Costs

We are committed to maintaining clear and transparent return policies for our customers.

Defective, Damaged, or Incorrect Items

If your item arrives damaged or defective, please use the prepaid return label included in the package to return the item to us.

Customer Remorse (Change of Mind)

If you wish to return an item due to a change of mind, ordering the wrong size or color, or personal preference, you are responsible for arranging the return label and covering all return shipping costs. Shipping fees are non-refundable.

4. Restocking Fees

We value our customers. Mowtra does NOT charge any restocking fee.

Restocking Fee: $0

5. How to Start a Return

Follow these simple steps:

Step 1 — Contact Us

Email us at support@mowtra.shop with your:

  • Order Number

  • Reason for return

  • Photos (required for damaged items)

Step 2 — Receive Instructions

Our support team will review your request and respond within 24 hours with return instructions.

Step 3 — Ship the Item

Pack the item securely in its original packaging and send it to our return address 1067 N High St, Columbus, OH 43201, United States 

6. Refunds

Once your return is received and inspected:

  • You will be notified of approval status.

  • Approved refunds will be issued to your Paypal account.

Refund Processing Time

Refunds are typically processed within 7 business days after the returned item has been received, inspected, and approved by our team.

7. Exchanges

The fastest way to receive a different item is:

  • Return the original item.

  • Place a new order once the return is approved.

8. Non-Returnable Items

The following items cannot be returned:

  • Personalized or custom-made products

  • Final sale items (if marked at purchase)

Need Help?

If you have any questions or need assistance with your return, please contact us at:

Email: support@mowtra.shop

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